AI-powered fax triage and inbox management simplified.
Inbox management should not be complicated.
Say goodbye to overlooked faxes and misfiled documents with AI-powered solutions that automate tedious document processing tasks.
Smart Document Sorting & Classification
Nexus AI™ Inbox Triage is an AI-powered document triage solution that eliminates the stress of manual sorting and filing. With smart document sorting, inbox Inbox Triage instantly understands the content of your faxes and categorizes incoming documents, including accurate classification and naming. Whether it’s extracting patient details, identifying assigned providers, or noting insurance specifics, our innovative tagging capability saves administrative time and reduces manual work.
Advanced Triage and Priority Management
Many practices unknowingly miss critical communications due to a lack of time or resources to manage incoming faxes and documents effectively. Inbox Triage automatically prioritizes your inbox contents and flags STAT or urgent faxes to ensure timely attention. Inbox Triage is intelligent, accurate, and comprehensive, highlighting chief complaints, medications, allergies, and other critical information while ensuring documents are always seen by the right person at the right time.
Intelligent Referral Workflows
Intelligent referral management auto-extracts patient demographics, manages referrals, and routes documents to the appropriate provider inboxes, eliminating manual errors and delays. Inbox Triage referral processing not only streamlines the creation and routing of new referrals but also ensures they’re directed to the correct providers, with customized workflows tailored to your practice’s specific needs. This leads to optimized patient care pathways and improved operational efficiency.
Seamless EMR Integration
Inbox Triage combines expert document processing with specialized EMR integration, centralizing and streamlining all incoming e-faxes. This enables you to quickly find patient faxes and trigger relevant actions in your EMR, including intelligent search functionality to track down specific referrals or sift through documents without technology interruptions.
Key Features & Capabilities
Inbox Triage includes automatic document scanning and identification, intelligent routing based on clinic rules and workflows, multi-page document processing with precision scanning, and the detection and processing of checkbox requisitions. Advanced features include automatic splitting of faxes containing multiple patient information, direct integration for creating new patient charts and referrals, intelligent search functionality for quick document retrieval, and customizable workflows that adapt to your practice’s specific needs and requirements.
Proven Results & Clinical Evidence
According to the Ministry of Health in Ontario, healthcare providers in Ontario still send an estimated 152 million faxes each year. The Ontario Medical Association reports that over 90% of doctors continue to use fax machines to send documents, including prescriptions, test requisitions, and specialist referrals. Nexus AI Inbox Triage saves as much as 60% of clinician time related to fax handling. This translates into an average savings of 18 hours per week for each clinic.
“It’s had a huge impact on our office … lessen the volumes that were coming into the office and making sure that our front office remains as spaced out as possible.”
Talk to an Expert
Let us show you how Nexus AI Inbox Triage can help you efficiently and cost-effectively manage your incoming faxes and messages, reduce administrative tasks, and give you more time to focus on patient care.